TRADE ENGLISH 外贸英语 · 邮件写作

发信前最后一遍

发送前检查清单

外贸邮件的错误代价很高:一个数字错、一个条款漏,后面要用三封邮件和一次折扣去补。 这张清单适合在按下发送前花 60 秒过一遍。勾选状态存在你本机浏览器里,关掉页面也记得。

01发送前 14 项

0 / 14 项已确认

02中式英语 20 组:不是语法错,是习惯错

下面这些句子语法大体没错,但一看就是非母语者写的。改的不是语法,是搭配与语感。

常见写法地道写法为什么
Please be noted that the lead time is 25 days.Please note that the lead time is 25 days.note 在这里是祈使动词,不用被动
Looking forward to hear from you.Looking forward to hearing from you.to 是介词,后面接动名词
We are a factory which specialized in LED.We are a manufacturer specialising in LED lighting.单复数与时态不一致;factory 在客户认知里偏「代工」
The price is very cheap.Our price is competitive for this specification.cheap 在英文里含「劣质」意味,价格低要用 competitive
Please kindly find the attachment.Please find the quotation attached.attachment 前面不用 find;kindly 与 please 重复
We will deliver the goods as soon as possible.We will ship by 20 March.asap 没有承诺,具体日期才有
If you have any question, please contact me.If you have any questions, just let me know.question 可数,通常用复数
We are sorry to inform you that...Unfortunately, ...前者把情绪放前面;后者直接给事实
Hope you can understand.I hope this is acceptable.「希望你能理解」在英文里像在要求对方让步
Please advise your opinion.Could you let me know your view?advise 后面不接 opinion;advise 多用于「建议 / 通知」
I am writing to you to ask about the price.I'm writing to ask about the price.to you 冗余,writing to 后面直接接目的
Enclosed please find our catalogue.I've attached our catalogue.old-fashioned;邮件时代用 attach
Our company has 20 years experience.We have 20 years' experience.缺所有格;且 we 比 our company 更直接
The goods will be sent to you by us next week.We will ship the goods next week.被动 + 多余的 by us;谁做事谁当主语
Please do the payment before Friday.Please arrange payment by Friday.do the payment 不是英文搭配
We have received your payment already.We confirm receipt of your payment.更短、更正式,也更像商务表达
According to our discussion yesterday...As discussed yesterday, ...according to 用于引用第三方信息,不用于自己的讨论
The quality is very good.The panels meet your specification on all six test points.「质量好」是形容词;客户要的是可验证的事实
Please give me your best price.Please quote your best price for 1,000 pcs, FOB Ningbo.带上数量与术语,报价才有可比性
Thanks for your cooperation.Thank you for your help with the artwork.cooperation 已被用成空话,说清谢什么

03六个语法与格式陷阱

① 不可数名词别加 s

information, advice, equipment, furniture, feedback, luggage, machinery 都是不可数。 写 informations、advices、equipments 是最常见的一类错。 要计数就用 a piece of information / two items of equipment。

② advice 与 advise 不是一个词

advice 是名词(不可数),advise 是动词。 Please advise 在商务邮件里是固定说法(意为「请告知」),但 Please advice 是错的。

③ a 还是 an,看读音不看字母

an MOQ(读 em)、an LED(读 el)、an hour、 a USD 12 price(读 you)、a one-off charge(读 won)。

④ 时态要区分「什么时候发生」

有具体过去时间 → 一般过去时:We shipped on 8 March.
已完成且影响现在 → 现在完成时:We have shipped your order; the tracking number is below.
规则与常态 → 一般现在时:Our MOQ is 300 pcs.

⑤ 标点必须全用英文

中文逗号「,」、顿号「、」、书名号「《》」、引号「"」在英文邮件里都是明显的破绽。 列举用逗号加 and(invoice, packing list and B/L),不要用顿号。 数字与单位之间留空格:1,000 pcs、4.2 cbm。

⑥ 货币、日期、单位写全

项目不要写写成
金额12.4$、RMB 12.4USD 12.40、CNY 88.00
日期2026/3/4、03.04.20264 March 2026、4 Mar 2026
数量1000PCS1,000 pcs
体积重量4.2CBM 1180KG4.2 cbm, 1,180 kg

04高风险词表:能换就换

词风险替换
cheap暗示质量差competitive, economical, lower cost
asap没有期限,也不专业by 20 March / within 5 working days
kindly 每段都用模板感强,像群发整封最多一次,其余直接用 Please
sorry 连用三次显得心虚,且没给方案一次道歉 + 一句「我们做了什么」
must / immediately除非跟合同条款,否则像命令we will need to / by 30 March
!!! 与全大写被判为营销邮件或情绪化正常大小写 + 一个具体数字
obviously / of course暗示对方不懂As you may know / For reference
we will try our best等于没有承诺we will confirm by Thursday
一个 60 秒习惯 发之前把邮件大声读一遍。读着要换气的地方,就是该加句号的地方;读着别扭的地方,通常就是中式表达。